Client testimonials
In our clients’ own words
Every quote on this page is a real message from one of our clients, shown word for word as published on our testimonials page.
Everyone at Caldwells have been so supportive and friendly, Jeremy, Julian and all their team. Thank you so much for dealing with the sale of my property in Lymington. I have no hesitation in recommending them.
Caldwells have been brilliant from start to finish. I feel like I have utilised the expertise of every member of this incredible team. So a big thank you to Julian, Jeremy, Joe and Jess who all had a hand in this sale. I never felt any pressure to put the house on the market and the first hand advice I received before making any decisions was brilliant and really appreciated. House under offer within a week due to the hard work of every member of the team and I felt reassured throughout the selling process. Thoroughly recommend.
Great service, very helpful and professional. Pulled out all the stops to enable a time pressured purchase to happen.
I would recommend Caldwells Estate Agents, they took excellent pictures of our house and an amazing video. They were very professional and the communication was great from start to finish when they sold our house for us.
Thank you both for managing the sales of my two properties. Excellent service as always!
Jeremy, thank you so much for all your efforts to ensure our successful purchase. Whilst you were acting for the Vendors, you liaised closely with our selling agents. We think you went above and beyond in your duty as an agent.
It’s been a pleasure working with you, Joe, and we genuinely don’t think we have come across an estate agent who has worked so tirelessly to get a deal over the line before now… Your professionalism and patience have now been rewarded with the sale going through.
Dear Joe, I just wanted to express our thanks for the way you managed our purchase. The service from yourself was excellent and far better than any estate agent I have experienced before.
A note to thank you and your team for all your hard work in selling our property. I have been impressed with your calm professional demeanor plus the ongoing sound advice and communication throughout the process. I have always felt I made the right choice in deciding to work exclusively with Caldwells.
I am writing today to extend our thanks and appreciation for the sale of our property conducted by Jeremy, Julian and Sandy. Very many thanks for the care you and your team have taken in looking after us.
By the numbers
Why clients choose Caldwells
We don’t just care about properties, we care about people
A lot of the messages above mention the advice we gave before a house ever went on the market. We have lived and worked in this area all our lives, and we would much rather you take the right decision in your own time than feel hurried into anything. If we think you should wait, we will tell you.
You will also notice that our clients name the people who looked after them: Jeremy, Julian, Joe, Jess and Sandy. We are a small team, so the person who values your home is part of the same team that photographs it, negotiates for it and picks up the phone when you ring. That is why “great from start to finish” keeps appearing in our reviews.
Agreeing a sale is only half the job. We stay closely involved right through to completion, working with solicitors and the agents on the other side to keep everything moving. It is the part of the work nobody sees, and it is the reason so many of the notes above thank us for a sale going through.
Common questions
Questions people ask about Caldwells
Is Caldwells a good estate agent?
Caldwells is an independent estate agency established in 1996, based in Lymington in the New Forest with a London office in Mayfair. It has won Gold for Lymington in the British Property Awards four years in a row, from 2022 to 2025, and client reviews consistently praise its professionalism, communication and commitment to seeing sales through to completion.
What do Caldwells reviews say?
Recurring themes in Caldwells client testimonials include honest advice with no pressure to put a house on the market, clear communication from start to finish, and a team that works hard to see sales and purchases through to completion. Clients often thank the individual staff who looked after them, including Jeremy, Julian, Joe, Jess and Sandy, and several describe the service as better than any estate agent they had used before.
Where can I read Caldwells reviews?
Caldwells client reviews can be read on Google, Rightmove, allAgents and GetAgent, and the testimonials on this page are published in full at caldwells.uk.com/testimonials.
Where is Caldwells based?
Caldwells’ sales office is at Beaufort House, 69 High Street, Lymington, Hampshire SO41 9AL, serving Lymington and the wider New Forest. Its London office is at 41-43 Maddox Street, Mayfair, London W1S 2PD. Telephone 01590 675875; email sales@caldwellsnewforest.com.
Thinking of selling or buying in the New Forest?
You can browse our current properties, book a valuation or meet the team on our main site.
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